Shipping & Service Delivery Policy

1. Overview

ApnaExpert.com is a multi-vendor marketplace. We connect customers with independent vendors and service providers. This policy explains how products are shipped and how services (like repairs, rentals, and event bookings) are delivered to you.

2. Product Shipping (Physical Goods)

For physical products sold by our vendors:

Shipping Responsibility: Products are shipped directly by the respective vendors.
Delivery Timeline: Most products are dispatched within 2-3 business days. Delivery usually takes 5-7 business days depending on your location.
Shipping Charges: Shipping fees are calculated at checkout based on the vendor’s location and the delivery address.
Tracking: Once the vendor dispatches the item, you will receive a tracking ID via email/SMS.

3. Service Delivery (Repairs, Events, & Rentals)

Since ApnaExpert also provides services, the "delivery" process is as follows:

Booking Confirmation: Once you book a service (e.g., Laptop Repair, Wedding Planning, Room Rental), you will receive an instant booking confirmation.
Service Execution: The assigned expert/vendor will reach your location or contact you at the scheduled date and time.
Service Area: Currently, services are available in [Insert Your City/Cities Name]. Please check availability in your area before booking.

4. Real Estate & Rentals (Plot/House Sell)

Site Visits: For property listings, "delivery" refers to the arrangement of a site visit.
Process: After your inquiry, our partner vendor will contact you within 24-48 hours to schedule a visit or provide further details.

5. Commission-Based Model Disclosure

ApnaExpert acts as a facilitator (intermediary). We bring customers to vendors and earn a commission on successful transactions. While we monitor vendor performance, the final shipping/service quality is the responsibility of the vendor. However, we are here to assist you if any issues arise.

6. Delayed Delivery

If a product or service is delayed due to unforeseen circumstances (weather, strikes, or logistics issues), the vendor will notify you. You can also contact our support team at [Insert Email] for assistance.

7. Address Accuracy

Customers are responsible for providing correct shipping addresses and contact numbers. Failure to provide accurate information may lead to delivery delays or cancellations.